Andrea Vascellari

• SightMax brings live chat customer service to the iPhone – Embed a Live Chat box within the site. Users click on the chat box to speak with a live customer service representative. You can log in the iPhone app and answer live chat requests while you’re on the go.
• Breaking News Online: How One 19-Year Old Is Shaking Up Online Media – Online channels of distribution that make the difference
• 7 Reasons Nokia Phones Get No Love in U.S. | Gadget Lab | Wired.com – Nokia must wake up.
• 12 Ways To Conduct A Great Interview | Six Pixels of Separation via @mitchjoel – I like point 8
• Should linking be illegal? | Dan Kennedy | Comment is free | guardian.co.uk – Pure craziness
• Learning, and Profiting, from Online Friendships – BusinessWeek – Who are the real friends?
• Europe no longer matters to lead position in mobile – I blogged about Nokia several times. Nokia never (or rarely) joined the conversation. They should have listen what their consumers needed instead of playing safe releasing senseless devices like the N97.
• How Much Is A Petabyte? – Interesting stats
• 100 Guerrilla Tactics for Building Your Brand Online | Social Media Commando – Good list of blogs in the social media / marketing / PR / conversations space… as well as just some other really good blog sites (via Dan York)
• TweetDeck and Evernote, a Match Made in Heaven – Very neat idea on how to combine Tweetdeck with Evernote (via Steve Rubel)
• Follow live conversations from Twitter and Facebook on Tinker.com – Tinker is a simple way to discover what people are Twittering about now.
• Cc:Betty – Email assistant
• Online Video Grows in Popularity – The most-watched online videos are not professionally produced. According to the survey, video shot by consumers pulls in 43% of regular online video users. The second-most-viewed online video comes from news stories: 32%. Then comes music videos, 31%; movie previews, 29%; and comedy/bloopers, 26%.
• Social Media Marketing Spend to Hit $3.1 Billion by 2014 – Forrester estimates that $716 million will be spent on the medium this year.
• 8 Essential Apps for Your Brand’s Facebook Page – I love the FBML

Author: Andrea Vascellari

Andrea Vascellari is the CEO of itive.net. All thoughts and opinions on this blog are his own and do not necessarily reflect those of his employer or clients; neither past or present. If you liked this post feel free to follow him on Twitter, Facebook, or subscribe to this blog.