>> Listen to the audio version to find out additional commentary about the topics discussed in this post!
This is part of a series of posts that explores the “Adaptive Digital Strategy Framework” , an operative guide that I created to plan, execute and manage online strategy programs more effectively and efficiently. Each of post of this series comes with an audio podcast in which you will find the audio version of the post with additional audio commentary about the discussed topics. The name of the podcast is “FIR On Strategy with Andrea Vascellari”.
In our previous cast/post we understood how we can predict the various phenomenons that can potentially originate a crisis and how an organization can plan the responsive actions needed to face such crisis situations.
That’s great at strategic level, but what should we actually do when the crisis hits? What tactics can we use? What process should we follow to manage and possibly reduce the damage caused by a digital crisis? This is what we are going to explore in this cast/post. Continue reading “Digital Crisis Management (Part 2)”