>> Listen to the audio version to find out additional commentary about the topics discussed in this post!
Download the MP3 file (12.3Mb, 25:28) – Get the show on iTunes! This is part of a series of posts that explores the “Adaptive Digital Strategy Framework” , an operative guide that I created to plan, execute and manage online strategy programs more effectively and efficiently. Each of post of this series comes with an audio podcast in which you will find the audio version of the post with additional audio commentary about the discussed topics. The name of the podcast is “FIR On Strategy with Andrea Vascellari”. In this post/cast we explore public facing moderation plans at a strategic level as a way to oversee, monitor, and grow a community. We will explore community management at tactical level in an upcoming cast. Today we will understand what a public facing moderation plan is, why it’s important, how an organization should be internally structured (who does what) and then I’ll share with you also an example of a great public facing moderation plan. Continue reading “Public Facing Moderation Plan”