Tag: itive

[Communications Report] for July 29th 2010 – AndreaVascellari.com

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Further Insights on Finland’s Citizens Rights to Internet

I’ve been interviewed by Dario Salvelli for Wired Magazine about Finland and the recent announcement (1st of July 2010) of the legal right for every Finnish citizen to have access to a 1Mbps (megabit per second) broadband connection.

The article was published on Wired Italia but since it offers some interesting stats and insights I thought to share an English version here on my blog:

Enjoy it and as usual feel free to share your thoughts with comments or via twitter @vascellari! (please remember to link back to this post so it will be easier to track and aggregate the conversation, thanks).

Andrea

Italy, 2010. Families with no PC were reduced by only 2% in the last 8 years, yet new families subscriptions of users that are willing to pay a surcharge on fees just to have a connection to 100 Megabit grew of 40% and about 78% of households with broadband access has at least one child under 18 years old. An incentive to implement the NGN (next-generation high-speed network) in Italy and not wait for the 2015 deadline set by AGCOM to assign broadband services to reduce the digital divide.

In this context, is it possible to imagine a law that includes the Internet as a fundamental right for Italian citizens? Other European countries are heading in this direction. On July 1, Finland became the first nation in the world in which every citizen has the right to access the Internet with a minimum of 1Mbps connection. This law will serve about 4000 Finnish families that still suffer from digital divide and will force providers to install cables out in Finnish rural areas where 5.3 million people live.

The village of Karvia this year will already have a 100MB connection. The plan of the Finnish Government is in fact broader and plans on providing access to 100 Mbps in 99% of the territory available by 2015 by using fiber optic and agreements between mobile operators who already use UMTS900 technology to build and expand the NGN.

“What Finland has achieved is unique not only in terms of technology but especially socially – says Andrea Vascellari, the CEO of itive.net, a digital strategy agency with offices in Finland and New York – This step also represents a turning point for strategy and communications for business, government, education systems and public institutions. In an era where the Internet is no longer an option but a core part of our daily lives we just have to hope that this decision made by a small country in Northern Europe like Finland will inspire others to move in the same direction.”

Anne-Mari Leppinen is Finnish and works for Suupohjan Seutuverkko [disclosure, Suupohjan Seutuverkko is itive‘s client], a company owned by six local municipalities (an area of 3700 km2 for a total of 30 000 persons) which aims at building an open fiber optic network that is already among the fastest in Europe. The purpose of this company is to build the network and use it but not to offer services: all the service providers have the same opportunities to provide services to clients on fiber and users can freely choose who to trust.

The network built in the city and region of Kauhajoki can already replace all the data traffic such as broadband, cable, satellite, digital TV and phone connection. In addition to this in Kauhajoki the fiber is used to improve the efficiency in real estate surveillance, remote control of industrial production and it also enhances the quality of life of the elderly people that live at home.

“At first I thought this law wasn’t a big deal because I thought the minimum speed of market regulation should be more than 1Mbps – writes via email Anne-Mari – This is because here everyone already has a connection with access of 1Mbps or higher, our clients already have some 10 Mbps and some 100Mbps symmetrical connection. When I read that Finland was the first country in the world, I immediately changed my mind. I hope that the next step is to implement an open access fiber optic network because it is the only way to get a qualitative competitive network and reach people who live outside the cities: in fact the problem is that the network operators want to invest (i.e. in fiber) only in the 20 biggest cities in Finland to receive higher revenues from the investment. This is understandable but what about all the other people? In rural areas people have no choice and are blocked by a monopoly that makes the total price and quality of connections far from reasonable. I hope the situation will change after this new law.”

“We were among the first to create an open access fiber optic network and many others are now following our path. The Finnish government has promised that by 2015 all the citizens will be able to access 100Mpbs but can only guarantee that the fiber optic will not be more than 2km away from all homes. This last section to get the fiber at home will be expensive for families (from 500 to 1000 euros) and I think the Government should give grants or support for these miles if you want people to really connect on fiber optic. The other problem is that so far the Government has not specified whether the network will be an open access network: this could potentially re-create monopolies that build closed networks with public money. This year, for example, on about 8 fiber optic projects that have public support ours, Suupohjan Seutuverkko, is the only non-commercial and open access one.”

Finland is not the only European nation that looks at the Internet as a civil right of citizens: In France, the Supreme Court has ruled that Internet access is a right, while Spain and the United Kingdom have similar laws in the pipeline that should be approved respectively in 2011 and 2012.

The Finnish ICT Minister Suvi Linden recently declared to the BBC:  “We considered the role of the Internet in Finns’ everyday life. Internet services are no longer just for entertainment“

[Communications Report] for June 28th 2010 – AndreaVascellari.com

Do you want to get these report-updates in real time? Subscribe to the live-report RSS feed! This feed includes only report related items. It’s not a substitute but a complement to my main RSS feed which still remains the official one that brings you all my blog posts.

  • 5 Tools to Track Twitter Trends – On any given day there are over 600 tweets per second on Twitter for a total of over 50 million tweets per day. With an overload of tweets daily it can be difficult to grasp what is really trending at any given moment. Use the tools below to quickly find current Twitter trends and trending conversations.
  • Social Media Measurement Should Focus on Outcomes, Not Output – It’s not about simply looking for opportunities to drop messaging into ordinary conversation, but about finding shared interests, shared benefits and shared rewards for others in the communities where your brand interacts.
  • 8 Steps to Creating a Brand Persona – In social networks, the brand and how it’s perceived, is open to public interpretation and potential misconception now more than ever. Without a deliberate separation between the brand voice and personality and that of the person representing it, we are instantly at odds with our goals, purpose, and potential stature.
  • Top 10 Clever Google Voice Tricks – The phone management app is great, but even cooler hacks exist just under the hood.
  • How I Use Gmail Multiple-Inboxes Lab Feature to Manage E-mail Overload – Useful productivity tips.
  • 15 more awesome social media infographics – Infographics that demonstrate a mixture of both hard data and strategy practices. Hopefully, they’ll also provide some inspiration or can be useful in helping you with presentations or pitches. As before, links to the actual graphics are in the headline titles.
  • 6 ways to find value in Twitter’s noise – A great example that shows how we can get insights from analyzing Twitter data.
  • Social Media is the 3rd Era of the Web [graph] – A search that compares the world wide search volume on Google for new media, web 2.0, and social media. What the graph shows is that we’re at an inflection point in the language we use to describe the macro trends of innovation on the web…it’s the indicator that we’re in the 3rd Era of the Web and it’s The Era of Social Media.
  • How The World Spends Its Time Online [infographic] – Millions of people across the world are constantly connected by the internet. Here’s a look at what everybody’s doing when they’re in front of their computer screen.
  • Is Social a Source for B2B Leads? – Terrific insights about B2B site visitors referred from social media.
  • Diesel Cam – Interactive installation at Diesel Stores in Spain, being the first store that allows users to share the moment of buying and trying garments on their Facebook profiles from the store. Consumers are able to make pictures, publish them and boast their new acquisitions with their Facebook friends.
  • The Fun Theory – A great Volkswagen initiative. #engagement
  • Teens and Their Mobile Phones / Flowtown – Have you ever wondered what teens were really using their mobile phones for? A recent study released by Pew Internet Research has shed light on average mobile
  • Public Media Joins Forces for One Big Platform – The country’s five silos of public radio and television are spilling into each other with a joint program that will allow them – and eventually the public itself — to build apps, stations, websites and other media services combining audio, text and video content from every public radio and television outlet in the country.

The Best of PR, Marketing and Social Media – NEXT 2010

Episode: VMC #224 The Best of PR, Marketing and Social Media – NEXT 2010

This year I was invited again to NEXT, but this time instead of keeping you informed with the classic video updates from the venue, I wanted to try something different. So once I got the go from the great Martin Recke (Head of Conference Management) I got the juice out of the best keynotes on PR, marketing, social media and I condensed it into this video. Then if you are interested (and you have enough time) you can have a look at the entire presentations on sevenload.

Why this video? The reason is simple, people have no time. So I thought to share the best communications content ‘in pills’.

It took me a while to create this video but it’s finally done and I really hope you’ll find it valuable. Also, let me know what you think about this new video format directly here on my blog or via twitter @vascellari (just remember to link back to this post so we can track the feedback and conversation, thanks!).

Andrea

Subscribe to AndreaVascellari.com on YouTube!

Show Notes & Credits: Next Conference, Martin Recke, Brian Solis, Stefana Broadbant, Stowe Boyd, Andrew Keen, Matthias Lüfkens, Steve Rubel.

What’s NEXT in the Booming App Economy

2010-05-08_1248

What’s NEXT in the Booming App Economy? We’ll find out next week…

May 11 & 12 I’ll be in Berlin (Germany) for the 2010 edition of the NEXT. Once again I’ve been invited as an official blogger so stay tuned on this blog by subscribing via RSS to get all the juice straight from the event and follow me on twitter (@vascellari) for all the live updates from the venue. I’ll arrive in town the 10th and I will leave the 13th, so if you want to meetup let me know!

What?

We discuss how the currently exploding mobile app store ecosytem (App Economy) affects the digital strategies of companies. The question of how companies will meet their consumers on mobile devices will affect the business models faster than PCs and the Internet did in the past. Therefore the 2010 edition of NEXT presents the most interesting Game Changers and examines with and amazing speakers lineup the booming App Economy.

Who?

The organizers are expecting a hundred international speakers and up to 1.500 participants. Amongst them will be decision makers of the media, technology and advertising sector, agencies and service providers, investors and start-ups. It is the only conference that unites the Internet community with brands and leading companies.

Where?

The NEXT conference will take place at the STATION-Berlin, Luckenwalder Straße 4-6, 10963 Berlin.

What else?

Andrea

Online Personal Marketing Strategy

Few weeks ago I was in Rome with my ‘Get the Best Out of Twitter‘ for the Ignite Italia -O’Reilly. Among the people I met at the event there was also Robin Good. Inspired by my presentation he decided to invite me for a nice walk at the Villa Borghese park and record a video interview focusing on:

  • What steps do you need to take to create a valuable online service or business
  • What’s the strategic approach that an individual can follow to create value, authority, credibility and the opportunity to make business online

Video highlights below. Enjoy it!

@Robin: Thanks for the great time, it was nice to see you again! 🙂

Andrea

Video highlights:

Anyone can do what she/he wants for a living

There is one thing that everybody should keep in mind. Nowadays, more than ever before, everyone has a chance of doing what he or she loves for a living.

Going Global

Why? Because we are going global. With a simple blog and few clicks you have the chance of connecting with the entire world. It’s definitely interesting period the one we are living in.

Being Passionate

At the base, before focusing on technology, it’s important to be really passionate about what you are doing. I see way too many people who are unsatisfied with their jobs, and I can’t stand that. Maybe it’s because I am an entrepreneur. I really do what I love. I love my job. That is what I am really passionate about in my life and I think everyone has some passions. I think they should go for it. Online you are instantly connected with the entire world. You will find other people that have your same passions becoming your target audience, whether you do it for business or not.

What you do doesn’t have to be necessarily related to business (it could non-profit etc.) but let’s say that you have the possibility of finding a place to express yourself. Usually, if something is done with passion, you have that drive to go on that usually other people do not have. It’s not going to be easy. Every time you do something, you will find roadblocks. Ultimately, passion is the drive that makes you go on. Nothing really starts or works in first place if you do not really want it badly.

Start By Listening

First thing you should do is to start by listening a little bit what’s going on and understanding who is already out there. Let’s say you want to start your own small business. You should carefully listen to which are the other players in your field and to understand in which environment you will have to move, because sometimes it will happen… you won’t be the first. You definitely have to pay attention to them, and then of course build a presence on the web that express your strategic communications plan. It doesn’t have to be just ‘a blog’, your online presence is going to be the gate between you and the world or your target audience, so it has to be done really carefully.

Jump Into The Conversation

After that, you can start to jump into the conversation that is happening out there – I do not want to say “join” the conversation, because I am sick of hearing it. Everyone is talking about “joining the conversation” and just few people actually do it. Anyway… you have to start to jump into that, where the conversation is already happening, with your audience, with people within your niche. After that, when you establish a basic connection with this environment that is out there, then you can start to be proactive.

Build Trust, Engage Deeper

Once the trust is built, then you can start to engage at a deeper level and eventually this will translate into business. It could also be just for a passion or for the organization you are working for. It just depends on which is your focus and what are your objectives.

When Does The Money Show Up?

The money comes after you establish a real connection with your audience, after your target audience trusts you. The money will come after, as a consequence.

I tell you an example.

Every time I go to Venice – I come from Venice region in Italy – I go to the market on Friday morning. I go there and buy some good fresh fish. There are tons of people that are selling fish, but I always go to the same lady. There is no way I can go and buy fish from anyone else, because I bought fish from her for years.

How she convinced me at first?

  • observing the crowd and stopping me when she noticed that I need some fish,
  • showing me the really good fish she had,
  • why would have been better to buy from her and not from others,
  • giving me good tips on how to cook fish, and so on.

She established a real emotional connection, so I trusted her and I became her client.

You can basically do the same online. At that point – after you have built all these connections – is where the money is going to come. It’s going to be a consequence.

Word of Mouth

Another important thing is what you call in Italian “il passaparola“, the power of word of mouth. Happy clients will talk to other potential clients and they will bring them to you. It’s going to be also your community that will help you and your business grow.

SWITCH 2010

May 15-16 2010 Coimbra (Portugal). I’ll be there to deliver a keynote at the SWITCH conference (disclosure: itive.net, my company, is official partner of the event).

The aim of the event is to gather scientists, entrepreneurs, do-ers, thinkers, technologists and everyone in between to discuss the present and the future in a knowledge and idea sharing experience. It will be all about diversity (of ideas, people and themes) and will count an amazing line of portuguese and international speakers.

Differently from many other events the tickets for SWITCH fit anyone’s budget (the organizers did a great work to make this possible) + they have a special offer for students. You can grab your tickets here!
If you want to find out more about the conference I suggest you to have a look at the official Twitter channel and Facebook page of the event.

For insights directly from the venue make sure to connect via twitter with me @vascellari (please, read my policy first) and of course with itive.net @itive 🙂
I’ll try to record my presentation so if won’t make it to Coimbra you’ll be able to watch it on-demand here on my blog. Stay tuned via RSS!

Andrea

[video] Branding Today – Keynote Shift Conference

Episode: VMC #223 – Branding Today – Keynote Shift Conference

This is the keynote I delivered today at the Shift Conference in Lisbon (Portugal).

The effective promotion of a brand, especially when you ‘do it yourself’ is about the understanding of the new environment in which we operate, the new technologies at our disposal and the way people want to be approached today. The understanding of these three points is fundamental but it doesn’t have to drive our attention away from the brand itself and from the essential aspects that make a brand unique and worthy of attention. Often times people get too caught up in the promotion of a brand without giving the proper attention to what that brand represents overall. The desire to “put stuff out there as fast as possible” without a strategic plan keeping a brand’s fundamental values at the forefront of a promotional campaign is detrimental to the successful marketing of that brand.

Enjoy it! (video and slides below)

Andrea

Branding Today

Get the Best Out of Twitter

Last week I spoke at the Ignite in Rome (Italy). My presentation was in Italian but on this post you’ll find all the notes related to each slide (below) in English.

Learn how to use Google to take Twitter search to a whole new level. Enjoy!

Andrea

Get the Best Out of Twitter

NOTES:

  1. Intro about me and itive.net
  2. Every time you go to an event it’s nice to take something back home. Something practical to play around with and experiment. So in my presentation I wanted to give more practical tips then just theory.
  3. Passive VS Active use of social media. Many people use social media in a passive way. They just use the standard features but they don’t use the tools at full and they don’t even combine them with others to get the best out of them. In this presentation we’ll do exactly this: Combining twitter with Google to get the best out of it.
  4. Challenge: Find stuff that matters. This is an open challenge for many communicators. When we are searching for something we look for information that can help us in better achieving our objectives. Searching junk that doesn’t apply to our aims.
  5. So from where we can start our search? Well social media/networks are a good starting point. According to Nielsen consumers spent more than five and half hours on social networking sites like Facebook and Twitter in December 2009, an 82% increase from the same time last year. In this presentation we have a closer look at Twitter.
  6. So where do we start to search something on twitter? We start from http://search.twitter.com.
  7. Let’s say that I have a client, a restaurant for which we are conducting a competitive analysis. Among other strategic moves & tactics we want to search on twitter for potential competitors that we can examine and study. So we are looking for other restaurants on twitter that are located nearby our client. By typing and searching for ‘restaurant’ we’ll get thousands of results of tweets that contain the word ‘restaurant’ but that are not necessarily tweeted by restaurants.
  8. We need something more accurate. If we have a look at the advanced twitter search we can use multiple search terms, a specific location etc. but it’s still something that doesn’t help us much in narrowing down our results to only restaurants in that area.
  9. What we noticed with my team at itive is that the best result we can get at this level are the one that contain links. In fact when people share valuable information online they usually do it with a link to add more value to what they are sharing.
  10. What the advanced twitter search doesn’t offer (yet) is the possibility to search for multimedia content. For example videos and photos. This data can be really useful at times in our searches (keeping in mind that you might want to use these tips I’m giving also for other searches and not just for restaurants). Twitter is full of photos, but do we find them?
  11. It’s simple. You’ll just need to add to your search term some of the services that people use to share photos on twitter (like twitpic, etc.). Here’s what you need to type: restaurant twitpic OR ow.ly.
  12. But let’s try to use these channels in an active way. As you probably now recently Google started to index tweets in its search results. We can use this as an advantage that can help us achieve better results for what we are looking for. We’ll use Google to search Twitter.
  13. We can start by searching twitter profiles that have in the name/title the word ‘restaurant’. We’ll do it by using intitle:”restaurant* on twitter” site:twitter.com in our search. Interesting isn’t it?! 😉
  14. Yes but what is the this twitter profile (in my slide I used my own to not share the one of any restaurant -privacy) has the word ‘restaurant’ in their Bio instead of in their name/title. Example: The name could be ‘Delicious Food’ and the bio description could be ‘We are an Italian restaurant etc…’. How to we search our relevant info in the bio?
  15. we’ll simply need to change the attribute in our search with this: intext:”bio * restaurant” site:twitter.com. Keep in mind that we would have found any of these restaurants by using the previous ‘title search’. At this point our research is starting to give us better results but we still need to focus on our location.
  16. Location is very important. But once again the search we perform on the basic advanced search of twitter just gives us ‘general’ results. (to get these results we specified the location in from the advanced twitter search page). What we can do is something smarter…check the next point.
  17. A this point we can combine the two previous searches (title, bio) and add on top of those a third attribute, the location. So we’ll search for twitter profiles of restaurants (whether is specified in their title or bio) that are in New York City (I chose NYC as an example you can enter any other location/area/state/city). Here’s what we’ll nee to type: (intitle:”restaurant * on twitter” OR intext:”bio * restaurant”) intext:”location * NYC” site:twitter.com. The results are exactly what we were looking for 🙂
  18. Remember that this is nothing without a strategic communications plan. This tips are at tactical level, not strategic.
  19. Tactics like this can help us in monitoring trends, analyzing competitors and of course in gaining a competitive advantage.
  20. You can find more info related to similar topics on my blog andreavascellari.com. If you have any questions or you would like to talk more, drop you comments or get in touch via twitter @vascellari (please read my twitter policy if you start to follow me, thanks).

Do it Yourself – What do you want me to say?

April 16-17 I’ll be speaking at SHiFT in Lisbon (Portugal). The theme for the event is ‘Do it Yourself’.

What will I talk about? Well I want to give to the audience what they want and pay for so I thought to crowdsource the topic of my presentation. I’ve already done this in the past and it worked really well.

  • What are the challenges you are facing and what do you need help with?
  • Are you a small entrepreneur or working in a large organization, what do you want or have to do yourself and you struggling with?
  • What do you want me to share with you? Tips? Personal experience? Best practices? Other?
  • Any other idea?

Please share what you think and what you need. Here’s why:

  • If you are not coming to the event: I’ll try to record my presentation and release it after the event here on my blog and media channel. So your questions will find answers.
  • If you are coming to the event: …you get anything you want! My presentation + I’ll be happy to sit down with you after my session and help you with more specific question of challenges you are facing.

My suggestion is: If you can, come to Lisbon and join us. Yes, there’s value in attending events like SHiFT. You’ll find out about new inspiring ideas from other speakers too and you’ll have a chance to grow your network of contacts with new potential partners and clients (you don’t need me to remind you this right? 😉 ).

Let your ideas, questions and requests flow here in the comments or via twitter @vascellari (remember to link back to this post in your tweets so it will be easier to track/manage the conversation. Thanks.)

Andrea

Disclosure: iTive (my company) is official partner of the event.